Hi Tim,
It's Stuart here, thanks for posting.
Is it 12:00pm that you've configured it for or 12:00am? I ask this as what you're describing sounds a lot like this from the BackupAssist Help within the software:
Backups scheduled between midnight and 6am will run on the morning following the scheduled day (ie. Monday's backup will run on Tuesday morning). This ensures that data created on a Monday, for example, will be written to Monday's backup media/file rather than Tuesday's.
If it is 12 noon that you have configured, then please submit some diagnostics to our team so we can review this further as it's not working as intended.
To send us diagnostic information, please follow these steps:
1. Open BackupAssist.
2. Click on the Help menu across the top of the console.
3. Select Feedback and Support... from the drop down menu.
4. Click on Contact Support.
5. Enter the details asked for:
Valid E-mail Address: (so we know where to send our answer to your question).
Subject: Brief overview of your query.
Message: A detailed overview of exactly what your query is about. The more information you give here will make it easier for our support team to assist you.
Make sure the tick box stating 'Submit system diagnostics to help our support team with your query' is ticked and this will zip all your BackupAssist settings so that we can review these specifically for your environment.
If you have any issues using our automated support tool please follow these steps to manually send in your diagnostics file:
Browse to the following folder on the applicable path to your system:
C:\Program Files (x86)\BackupAssist v8
Look for a file named BackupAssistDiagnostics.zip and send this to us directly.
If you find that this file is too large to email directly; please upload directly to our support team via
http://www.backupassist.com/BackupAssis ... submit.php.
Please note that there is a 50MB file size limit. If it's larger then please let us know.