Backup Operator user unable to access control

This forum is no longer monitored by the BackupAssist support team, but is available to the public to use for assistance with technical issues relating to BackupAssist v8.x.x.

Backup Operator user unable to access control

by BangkokBob » Tue Jan 13, 2015 1:08 am

We have installed 8.2.1 on W2k12R2 server. Administrator can start and use console, but AD backup operator is not able to do so and is prompted for admin log in. Is there a work around to enable backup operator to access console?
Posts: 6
Joined: Mon Jun 29, 2009 6:59 pm

Re: Backup Operator user unable to access control

by Stuart » Wed Jan 14, 2015 2:38 pm

Hi Bob,

It's Stuart here, thanks for posting on our forum.

Did you install BackupAssist on the system when you were logged in as the Backup Operator or the Administrator account?
Typically this shouldn't matter as both should be able to launch the console unless there is some specific policy or permission that isn't allocated to the Backup Operator correctly.
Stuart Edwards
BackupAssist Support

*Have you tried restoring from your backups lately?*
Cortex I.T.
Posts: 998
Joined: Tue Sep 02, 2008 2:25 pm

Return to Technical Support v8

Who is online

Users browsing this forum: No registered users and 1 guest