RDX Labels

This forum is no longer monitored by the BackupAssist support team, but is available to the public to use for assistance with technical issues relating to BackupAssist v5.x.x.

RDX Labels

by colinjack » Fri Jun 13, 2014 7:53 pm

We have a client using BA 5.4.8 and we cannot work out what is going on with the labelling.

They have 5 RDX cartridges - which have been prepared using BA and labelled Monday, Tuesday etc.
They put a cart in and 'My Computer' shows it is labelled correctly - so yesterday it was Thursday.
This morning the backup shows as successful but incorrect media ... and the label is Monday on the report?!!

These may have been labelled differently before prep - do we need to format each one to get it correct (i.e. checksum is causing the issue) or is there an easier way?
Where does BA get its label info from? .config files?
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