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Backup of Open Files across a Network

Posted: Sat May 05, 2012 3:41 am
by TrinsicX
I use BA to sync certain files across a VPN between 2 servers. On some rare occasions, a file is still open on the remote server during the backup job (midnight). Since BA can't copy open files, it just deletes the previously sync'ed file in the destination.

Firstly, can this be fixed so BA doesn't delete the existing file in the destination? Secondly, and maybe more importantly, why can't BA copy open files from remote servers? If I drag and drop the file in Windows Explorer it copies; robocopy can handle the open files; can BA's copy engine be updated to try one of these alternate methods in the case of an open file?

Thanks for your time and consideration.