after upgrading, our exchange backups no longer work, I don't wish to spend any time attempting to troubleshoot this issue I just want the backups to work again so how does one "downgrade"
will it pull in the licenses ?
how to roll back to ver 8
3 posts
• Page 1 of 1
Re: how to roll back to ver 8
Hello,
It's Michael Jones from support.
To go back to v8, you would want to deactivate your current license.
Uninstall v9
Download and install v8.
Activate the license.
It should still see all your old v8 data in the c:\programdata\backupassist v8 folders.
It's Michael Jones from support.
To go back to v8, you would want to deactivate your current license.
Uninstall v9
Download and install v8.
Activate the license.
It should still see all your old v8 data in the c:\programdata\backupassist v8 folders.
Should you have additional questions, please don't hesitate to contact me - I'd be glad to assist you.
Thank You,
Michael R. Jones
BackupAssist Help Desk
US Support New Albany, IN
Support@backupassist.com
Thank You,
Michael R. Jones
BackupAssist Help Desk
US Support New Albany, IN
Support@backupassist.com
-
michael.jones - Cortex I.T.
- Posts: 673
- Joined: Tue Mar 09, 2010 8:04 am
Re: how to roll back to ver 8
thanks, reverted back to ver 8 for now
I noticed in the error it seems to point directly to exchange 2013?
System.NullReferenceException: Object reference not set to an instance of an ... object.
at CortexIT.SupportedApplications.ServerInfo.get_IsExchange2013()
I noticed in the error it seems to point directly to exchange 2013?
System.NullReferenceException: Object reference not set to an instance of an ... object.
at CortexIT.SupportedApplications.ServerInfo.get_IsExchange2013()
- Martin99
- User
- Posts: 40
- Joined: Fri Sep 16, 2011 6:57 am
3 posts
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