Hi there,
It's Stuart here, thanks for posting on our forum.
Unfortunately this information doesn't really mean a great deal without actually knowing your overall backup configuration and the settings you have in BackupAssist.
May I request that you raise a support ticket with our team to review this further. The steps to do this are as follows:
1. Open BackupAssist.
2. Click on the Help menu across the top of the console.
3. Select Feedback and Support... from the drop down menu.
4. Click on Contact Support.
5. Enter the details asked for:
Valid E-mail Address: (so we know where to send our answer to your question).
Subject: Brief overview of your query.
Message: A detailed overview of exactly what your query is about. The more information you give here will make it easier for our support team to assist you.
Make sure the tick box stating 'Submit system diagnostics to help our support team with your query' is ticked and this will zip all your BackupAssist settings so that we can review these specifically for your environment.
If you have any issues using our automated support tool please follow these steps to manually send in your diagnostics file:
Browse to the following folder on the applicable path to your system:
C:\Program Files (x86)\BackupAssist vX (where X is the version number you're running)
Look for a file named BackupAssistDiagnostics.zip and send this to us directly.
If you find that this file is too large to email directly; please upload directly to our support team via
http://www.backupassist.com/BackupAssis ... submit.php.
Please note that there is a 50MB file size limit. If it's larger then please let us know.