Rsync to Offsite server to a mapped drive on NAS

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Rsync to Offsite server to a mapped drive on NAS

by JaysCom » Sun Dec 13, 2015 6:58 pm

I have searched google and this forum, but cannot find an answer. I possibly do not know the correct search words i suspect.

I need to rsync from the client's backupassist server, to our BA server.......but since our servers are Virtual Machines, they do not have local storage.
We use NAS and SAN for storage.
We have DRIVES MAPPED in our VM's.
We followed BA's own setup process to install cwrsyncServer and coppssh, onto our Server 2012 R2 VM.
That was all smooth, thank you.

When i try to Rsync to our Server 2012 R2 VM (which has 2TB free on a mapped drive lets say drive O:\)
the data gets sent to the LOCAL VM account, to say C:\Program Files (x86)\ICW\home\RsyncBUI\O
obviously "O" is the drive i THOUGHT i was sending to as a mapped drive......but Rsync and/or cwRsyncServer places it locally to a folder named "O"

nowhere online says how to change from a local folder "O" to the windows VM host mapped drive of "O"
this is......i dont even know how to get around this, is it easy? am i not asking the right question? Pls help!!!!
JaysCom
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Re: Rsync to Offsite server to a mapped drive on NAS

by michael.jones » Tue Dec 15, 2015 12:08 am

I'm afraid that I'll require some additional information from you.

Would it be possible for you to send in a set of diagnostic information from BackupAssist? This will give us a lot more information to run on to be able to help resolve this quickly for you.

The steps to submit diagnostics are as follows:
1. Open BackupAssist.
2. Click on the Help menu across the top of the console.
3. Select Feedback and Support... from the drop down menu.
4. Click on Contact Support.
5. Enter the details asked for:

Valid E-mail Address: (so we know where to send our answer to your question).
Subject: Brief overview of your query.
Message: A detailed overview of exactly what your query is about. The more information you give here will make it easier for our support team to assist you.

Make sure the tick box stating 'Submit system diagnostics to help our support team with your query' is ticked and this will zip all your BackupAssist settings so that we can review these specifically for your environment.

If you have further issues, please browse to:

32-bit OS: C:\Program Files\BackupAssist vX (where X is the version number you're running)
64-bit OS: C:\Program Files (x86)\BackupAssist vX (where X is the version number you're running)
Browse for a file named BackupAssistDiagnostics.zip and send this to us directly.
As an alternative, you can also use our manual upload site which has a limit of 50MB. The URL for this manual submission page is http://www.backupassist.com/BackupAssis ... submit.php.
Should you have additional questions, please don't hesitate to contact me - I'd be glad to assist you.

Thank You,
Michael R. Jones
BackupAssist Help Desk
US Support New Albany, IN
Support@backupassist.com
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