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A couple problems with Exchange backups

Posted: Fri Sep 25, 2015 11:37 pm
by mooseracing
I am having two problems with 8.4.4 while backing up Exchange

The first, we are not getting a majority of the attachments that are in messages. Once and awhile we get a few docx and pdfs, but most attachments are not in the backup. What can we do to troubleshoot that further, there ar eno errors or warnings.


Second one, the job will not complete as scheduled, it failes with BA910 Volume Shadow Copy Error 0x8004230f - unexpected provider error Volume Shadow VSS_E_UNEXPECTED_PROVIDER_ERROR: this->pVss->AddToSnapshotSet(WString(volume).wstr(), providerId, &snapshotId)

If I run it manually, it completes just fine. There are no extra VSS writers install besides the default Windows and Hyper V.

Thanks

Re: A couple problems with Exchange backups

Posted: Fri Sep 25, 2015 11:47 pm
by mooseracing
Forgot to add, Volume Shadow Copies is working fine on all drives on the Exchange server.

VSS is set to Full in BA.