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CMC: Cannot delete job

Posted: Thu Aug 06, 2015 4:01 pm
by penta
It seems I cannot delete a job from the "Manage installation > Manage jobs" page.

The error is
Cannot Delete Job
This function is not available for installations of BackupAssist v7.1 and above. See this whitepaper to learn more.


The CMC User Guide says:
Manage Jobs will open a new screen with the following options:
Delete job, Pause job and Change next run time. When a backup job on CMC is deleted or
paused, CMC will no longer expect reports from that job. For example, if a job had been deleted
on the BackupAssist installation, you would delete it from the CMC.


So, I deleted the job has from the BA installation, but I still see it on the CMC.

Could you help me?

Thank you.

Re: CMC: Cannot delete job

Posted: Thu Aug 06, 2015 4:14 pm
by gsohal
Hi Nicola,

It's Gagan from the BackupAssist team. Thank you for posting on our forum.

With regards to your query, I'd suggest you raise a support request at support@backupassist.com and add your reseller ID including the details of the company and backup job you are trying to delete.
Someone from the support team will address the issue for you.

I hope it helps.

Regards

Gagan

Re: CMC: Cannot delete job

Posted: Thu Aug 06, 2015 4:23 pm
by penta
Thank you.
I'll do it.