by michael.jones » Thu Apr 09, 2015 3:50 am
Thanks for contacting us in relation to BackupAssist. I'm Michael Jones, one of the technical support engineers.
Are trying to create from installed OS or from an inserted disk? Can you try the alternate method?
Should you have additional questions, please don't hesitate to contact me - I'd be glad to assist you.
Thank You,
Michael R. Jones
BackupAssist Help Desk
US Support New Albany, IN
Support@backupassist.com