Unable to uninstall

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Unable to uninstall

by eric810905 » Thu Jan 22, 2015 5:20 am

Whenever I run the Installation Wizard to uninstall BackupAssist v8 and BackupAssist MultiSite Manager v8, it pops out an message:

Error 19521. Service BackupAssist Service(zBackupAssistService) could not be stopped. Verify that you have sufficient privileges to stop system services.

or

Error 1921. Service BackupAssist MultiSite Manager Service(zBackupAssistMultisiteManager Service) could not be stopped. Verify that you have sufficient privileges to stop system services.

what is the possible reason?
eric810905
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Re: Unable to uninstall

by michael.jones » Thu Feb 05, 2015 4:17 am

Hello,


Are you able to manually stop the service?
Should you have additional questions, please don't hesitate to contact me - I'd be glad to assist you.

Thank You,
Michael R. Jones
BackupAssist Help Desk
US Support New Albany, IN
Support@backupassist.com
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