Destination Check BA4800 Could not resize the container file

[Dusterfluster]

Keep getting the same errors since upgrading to 8.1.1

I have format the rd1000/rdx drives but every time it goes to do a second back up on the same disk the same minor error occurs. On the first backups it is fine?
Anyone got any ideas why it is happening as it was working fine as 8.10?

Thanks in advance.

[Dusterfluster]

Should add the error occurs on the second back up on the same cartridge. I run 5 cartridge 4 daily weekday backups.

[gsohal]

Hi There

It's Gagan from the BackupAssist team. Thank you for posting on our forum.

Sorry to hear that you've issues with the backup software.

The reason why you are getting BA4800 on BackupAssist v8.1.1 is because there was a Data container update in this version, which could be related to this warning.
You can refer to the following KB article for more details: http://kb.backupassist.com/articles.php?aid=3314

I would recommend you move/ delete the data container, then format the drives and create a new backup job.

In case the new job reports the same issue then I would recommend submitting the diagnostic report for analysis.
To submit the diagnostic report you will need to log in BackupAssist console > Help > Feedback and Support > Contact Support.

We will review the diagnostic report and revert.

Regards
Gagan

[Dusterfluster]

Hi,

Would formating the RDX / RD1000 tapes not have completely removed the data container?
I have formated every cartridge, first back up on the cartridge works fine, the second then produces the error?

[Dusterfluster]

To be clear since upgrading from 8.1.0 to 8.1.1 I have.
1)Formated each media
2) prepared each media (1-5)

[Dusterfluster]

Deleted job, deleted all backups and formated the cartridges.
Just completed the first 2nd backup on the same cartridge and it comes up with the same minor fault.
I will submit the diagnostic report but surely this is a fault in the software as it worked fine as 8.1.0?

[TimN]

Hi,

It's Tim from BackupAssist.

The BA4800 warning that you are getting has been addressed in the next release of BackupAssist.

This should be available within the next week.

I advise that you update to the new version once it is released.

For now I also suggest that you subscribe to our release RSS feed by clicking on the 'Subscribe Now' button located at: http://www.backupassist.com/blog/catego ... ases/feed/

This will then alert you when we have made a release of the software available for download with all the additional features and fixed issues listed as well.

Regards,

Tim

[Dusterfluster]

The link seems to be going to a faulty page?

[michael.jones]

Hello,

It's Michael from Support.

Please try this link:

http://www.backupassist.com/blog/feed/