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USB Flas Drive

Posted: Wed Nov 05, 2014 11:14 pm
by bbazian
I am evaluating BackupAssist. I installed the software and am trying to backup to a 16gb Kingston Flash Drive. I see the drive in Windows Explorer but BA is telling me that there are no devices. Any ideas?

Re: USB Flas Drive

Posted: Thu Nov 06, 2014 2:48 am
by michael.jones
Hello,

It's Michael from support.

Can you verify that the drive is formatted in NTFS?

What is the type of backup job you are attempting.

Re: USB Flas Drive

Posted: Thu Nov 06, 2014 2:55 am
by bbazian
Yes it is formatted with NTFS. Trying to do a file backup.

Re: USB Flas Drive

Posted: Sat Nov 08, 2014 1:38 am
by casey.burns
Hi there,

My name is Casey, and I'm with the BackupAssist team. Thanks for posting on our forum.

I'm not sure if you were aware, but the only backup engine we offer that supports the backup to a flash drive is our File Archiving engine. If you wish to backup to a flash drive, you'll need to create a new backup job using this engine. For more information on how to create a job using file archiving, check out the link below:

http://www.backupassist.com/downloads/w ... epaper.pdf

I hope this helps, please let me know if you have anything further to add.
Kind regards,

Casey Burns
BackupAssist Support